Organize your FAQ content with categories
Categories help organize your FAQ content into logical groups. Each FAQ question belongs to a category, making it easier for users to find relevant information.
Simple Text Labels
Categories are simple text strings
One Category per FAQ
Each FAQ belongs to one category
Auto-Created
Categories are created when used in FAQs
Go to FAQ → Manage and create/edit an FAQ
Type the category name in the category field
The category will be automatically created if it doesn't exist
Be Descriptive
Use clear, descriptive category names
Keep Consistent
Use the same name format across FAQs
Avoid Duplicates
Check existing categories before creating new ones
Logical Grouping
Group related questions together
User-Friendly
Use terms users understand
Not Too Many
Keep categories manageable (5-15 total)
You can view all existing categories and their FAQ counts in the admin panel.
Access FAQ → Categories to see:
Categories are managed through FAQs: