Complete Installation & Setup Guide
The FAQ extension provides a comprehensive knowledge base and support system for your Bicrypto platform. Help users find answers quickly, reduce support tickets, and improve user experience with an intelligent, searchable FAQ system powered by AI.
Create, organize, and manage FAQ questions and answers
Organize FAQs into logical categories and subcategories
Powerful search functionality with auto-suggestions
AI-powered answer suggestions and improvements
Collect feedback on FAQ helpfulness and accuracy
Track FAQ usage, popular questions, and performance
Intuitive admin interface for content management
Support for multiple languages and localization
Purchase and download the FAQ extension license from CodeCanyon:
⚠️ Important: Keep your license code secure and don't share it with others.
Navigate to the system extension management page:
Use your CodeCanyon credentials to activate the extension:
💡 Tip: Make sure you have a stable internet connection during activation.
Update the extension to the latest available version:
Enable the extension to make it available for use:
Execute the updator to finalize the installation:
⚠️ Important: Do not interrupt the updator process. It may take several minutes to complete.
The extension automatically creates the necessary database tables:
❓ FAQ Questions
Questions and answers database
🗂️ Categories
FAQ organization structure
💬 Feedback
User feedback and ratings
🔍 Search Logs
Search analytics and tracking
📊 Analytics
Usage statistics and metrics
🤖 AI Data
AI training and suggestions
The FAQ extension has been successfully installed and activated. You can now access it from your admin panel under the Extensions menu.
After installation, you can:
Check your internet connection and verify credentials
Ensure you have sufficient server resources and permissions
Check database permissions and search index configuration
Verify AI configuration and API keys are properly set